Have been frequenting your place every other month wth my family. Last night was a disappointment. Understandable that service was slow due to unusually many customers but the the fish & chip was outright disaster. With one bite of the fish I nearly vomited as it was ROTTEN (busuk !!!). When I told the waitress, ... ini tak boleh dimakan..... she responded "Oh, dah busuk ya....... By that I interpret that it has happened before. I urge the management to ensure quality and FRESHNESS of food all the time. A similar experience will not lose you one customer but potentially many many more if news spread around. In this case the food is Halal but not Toyyiban
dear mrs khamsah, assalam. thank you for your feedback , and we were wrong and feel very sorry about this. we would like to do some investigation about this and will take some serious action and prevention. we need your details so that we can arrange an appointment to meet you. please leave your details or do contact our cafe manager , ms eira at 0197791507. thanks
Have been frequenting your place every other month wth my family.
ReplyDeleteLast night was a disappointment. Understandable that service was slow due to unusually many customers but the the fish & chip was outright disaster.
With one bite of the fish I nearly vomited as it was ROTTEN (busuk !!!).
When I told the waitress, ... ini tak boleh dimakan..... she responded "Oh, dah busuk ya.......
By that I interpret that it has happened before.
I urge the management to ensure quality and FRESHNESS of food all the time. A similar experience will not lose you one customer but potentially many many more if news spread around.
In this case the food is Halal but not Toyyiban
dear mrs khamsah,
Deleteassalam.
thank you for your feedback , and we were wrong and feel very sorry about this. we would like to do some investigation about this and will take some serious action and prevention. we need your details so that we can arrange an appointment to meet you. please leave your details or do contact our cafe manager , ms eira at 0197791507. thanks